DoorDash Customer Friends and Family Referral Program

DoorDash Customer Friends and Family Referral Program

Neither my friend or I received our referral credits. Where are they?

To receive a referral incentive, your referral must:

• Be a new customer who has (a) never previously created a DoorDash account, or (b) never used a phone number or credit card that has previously been linked to a DoorDash account

• Use your unique referral link to sign up

• Place an order with the required minimum subtotal amount shown on your referral signup page

If your referral meets these requirements, their incentive will automatically be applied at checkout for their first order.

Once your referral has placed a qualifying order, you’ll receive a confirmation email, and your credits will be automatically applied to your next order.

If you both meet the requirements, credits can take up to 24 hours to reflect on your account.

The referral amount that my friend or I were promised changed? Why?

Our referral amounts are accurate as of when you sent an invite to your referral. However, our referral amounts frequently change, so we recommend that your referral sign up immediately after receiving your referral link.

Is there a limit to the number of users I can refer?

You will only receive credits for the first 25 customers who successfully place a qualifying order using your referral link.

Are there restrictions on how and where I can share my referral link?

Your referral link should be shared with people you know personally. Posting it on websites accessible to the general public (including Google, Amazon, Ebay, coupon sites, and others), buying paid ads, spamming people you don’t know, or otherwise misrepresenting the offer or your relationship with DoorDash may make you ineligible to receive referral credits. DoorDash reserves the sole discretion in determining whether a referral qualified for credits.

What do I do if my questions were not answered above or if I want to see the Terms of Conditions of the referral program?

You can always refer to our Terms of Conditions for the referral program here: https://www.doordash.com/referral-terms/

If you still have questions or you feel that the credit you received is incorrect, please feel free to reach out to us https://help.doordash.com/consumers/s/contactsupport